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Privacy Policy

ATI Tank Hire – Privacy Policy Statement 

Introduction

We understand that your privacy and the security of your personal information is extremely important. This privacy statement explains who we are, where and how we collect information and the types of personal data we may collect when you interact with us. It also explains how we’ll store and handle your data, and keep it safe. We want you to be fully informed about your rights.

This Privacy Policy has been drawn up in light of the General Data Protection Regulation (GDPR) which was adopted by the European Parliament in April 2016 and enforceable in the United Kingdom from 25 May 2018. GDPR regulates how organisations obtain, use, store, and destroy personal data.

We have reviewed our procedures relating to our handling, processing and storage of any personal data we collect in order to maintain your relationship with ATI. We are committed to maintaining the highest standards when collecting and using personal information. We will continue to monitor our procedures, and encourage people to bring any concerns or suggestions for improvement to our attention.

Our Privacy Policy is split up into the following sections:

  1.   Who We Are

  2.   Why We Collect Personal Information and How We Use It

  3.   What Sort of Personal Data Do We Collect?

  4.   How Do We Collect Data?

  5.   Do We Share Your Personal Data?

  6.   Keeping You Informed

  7.   Can You Stop The Use of Your Personal Data for Direct Marketing?

  8.   Our Website

(a)   Use of Cookies
(b)   Google Analytics
(c)   External Links

  9.   How We Protect Your Personal Data

10.   Our Social Media Platforms

(a)   Shortened Links in Social Media

11.   Your Rights Re Your Data

(a)    Access and Correction of Your Personal Information
(b)    Right to Stop or Limit Our Processing of Your Data

12.   Complaints/Contacting the Regulator

13.   Non-UK Customer

14.   Any Questions?

 

  1.  Who We Are

When we use ‘we’ or ‘us’ in this policy we refer to the company ATI Tank Hire Ltd. We are a business-to-business provider of tanks and silos to industrial companies in the oil & gas, chemical and environmental sectors. We are registered at Companies House, registration number 1766265.

  2.  Why We Collect Personal Information and How We Use It

We collect personal information to be able to deliver products, offers and services to companies in the sectors we operate in, as well as other content tailored to your interests.

For example, the information we collect may be used to:

Answer your questions or respond to your requests

–  Deliver products and services
–  Develop new products and services
–  Create and manage your account
–  Process payment for purchases or services
–  Personalise information about us which we think may be of interest to you
–  Subscribe you to our email newsletter programme*

    *  Only if your express permission was granted

  3.  What Sort of Personal Data Do We Collect?

The following are examples of information we may collect from you:

–  Name and title
–  Job title
–  Email address
–  Postal address
–  Telephone
–  Details of your customer history with us

This data is kept for a period of broadly 6 years stored on a secure database hosted on servers based in the office.

  4.  How Do We Collect Data?

We collect information from you when you call or email us, or otherwise provide information directly to us. The personal information that we collect derives primarily from these calls and emails.

  5.  Do We Share Your Personal Data?

The success of our business depends on your trust. We do not share any personal details with third-party organisations for marketing purposes.

We may need to share your personal data with trusted third parties used in the provision of our services and products.

These might include:

–  Operational companies such as delivery couriers / transport companies
–  IT companies who support our website

Data is also shared with Google and/or social media outlets such as Facebook to show you products that might interest you while you’re browsing the internet. This is based on your marketing consent or your acceptance of cookies on our websites.  (See our Cookies Notice for details.)

Here is the policy we apply to such organisations to keep your data safe and protect your privacy:

We provide only the information required for them to perform their specific services.

We specify in our contract with them that they may only use the information we provide for the specified purpose and that if we stopped using their services, any data held by them would either be deleted or rendered anonymous. You have the right to view, edit and ask us to delete all the information that we hold on you.

  6.  Keeping You Informed

Where you have consented to us doing so, from time to time we would like to tell you about relevant offers, ideas, products and services at ATI. We may do this through the post, by email or by any other electronic means.

We respect your privacy and will not send you marketing messages if you tell us not to.

We publish occasional email newsletters, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the email. Subscriber activity is tracked and stored in a database for analysis and evaluation. Such tracked activity may include: the opening and forwarding of emails, the clicking of links within the email content, and the times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 we give subscribers the opportunity to un-subscribe at any time through an automated system detailed at the footer of each email campaign.

All personal details relating to subscriptions are held securely and in accordance with the EU General Data Protection Regulation 2018 (GDPR). No personal details are passed on to third parties or shared with external companies or people, apart from website email marketing providers such as MailChimp.

Under the GDPR you may request a copy of personal information held about you by this website’s email newsletter software. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

  7.  Can You Stop The Use of Your Personal Data for Direct Marketing?

We offer several ways for you to stop receiving direct marketing communications from us.

–  Click the ‘unsubscribe’ link in any email communication we send you.

–  Email Tina Gordon tina@atitanks.co.uk with the word ‘remove’ in the subject line and the email address that you wish to be removed within the email.

Please note that it may take up to 14 days for your request to be actioned.

  8.  Our Website

We ensure that the necessary steps are taken to protect the privacy of users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

(a)   Use of Cookies

This website uses cookies to improve our users’ experience on the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience within this website.

We advise users that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should adjust their web browsers’ security settings to block all cookies from this website.

(b)   Google Analytics

We have implemented Google Analytics on this website. We use the data provided by Google Analytics to develop the site and content around our users’ interests.

You can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics.

(c)   External Links

Our website contains links to enable you to visit other websites of interest. Although we aim to include quality, safe and relevant external links only, please note that we do not have any control over the content of external sites. We are therefore not responsible for the protection and privacy of any information you might provide whilst visiting such sites, and stress that you click on external links at your own risk.

  9.  How We Protect Your Personal Data

We know how important data security is to our customers. We will take all appropriate steps to protect your data.

We secure access to all transactional areas of our websites and apps using ‘https’ technology.

We monitor our system for possible vulnerabilities and attacks with Anti-Virus and Malware software.

10.  Our Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate in are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and exercise due care and caution with regards to their own privacy and personal details.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

(a)   Shortened Links in Social Media

This website may use social media platform accounts to share web links to relevant web pages. Some social media platforms shorten lengthy URLs (web addresses).

Users are advised to take care before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and therefore ATI cannot be held liable for any damages or implications caused by visiting any shortened links.

11.   Your Rights re Your Data

(a)   Access and Correction of Your Personal Information

You have the right to request at any time a copy of the data we hold about you (as defined in the GDPR) through a written subject access request to the Data Protection Officer.

Before providing personal information to you or another person on your behalf, we will ask for proof of identity and sufficient information about your interactions with us to locate your personal information.

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.

If you want to discuss any aspects of ATI’s Privacy Policy, or have suggestions for improvement of our procedures, please contact the company’s Data Protection Officer, Vanessa Marriner, in writing to the address below or by email vanessa@atitanks.co.uk

(b)   Right to Stop or Limit Our Processing of Your Data

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long, or have its processing restricted in certain circumstances.

If you would like to exercise this right, please contact us.

12.  Complaints/Contacting the Regulator

If you feel your data has not been handled correctly, or is in violation of data protection laws, please contact our Data Protection Officer, Vanessa Mariner at the address shown. ATI Tank Hire Ltd, Thamesfield Way, Great Yarmouth, NR31 0DN. Tel 01493 441747. Company Registration No. 1766265.  If you are unhappy with our response to any requests regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

Telephone: 0303 123 1113

Online: www.ico.org.uk/concerns [this opens in a new window].

As mentioned, please note we are not responsible for the content of external websites.

If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

13.   Non-UK Customers

By using our services or providing your personal data to us, you expressly consent to the processing of your personal data by us or on our behalf.

We may need to transfer your personal data between countries to enable us to supply the goods or services you’ve requested. We may transfer your personal data from your country of residence to ourselves and to third parties located in the UK.

This may occur because our information technology storage facilities and servers are located outside your country of residence, and could include storage of your personal data on servers in the UK.

By dealing with us, you are giving your consent to the overseas use, transfer and disclosure of your personal data outside your country of residence for our business purposes.

You still have the right to ask us not to process your data in certain ways, and if you do so, we will respect your wishes.

We’ll ensure that reasonable steps are taken to prevent third parties outside your country of residence using your personal data in any way that’s not set out in this Privacy Notice. We’ll also make sure we adequately protect the confidentiality and privacy of your personal data.

14.   Any questions?

We hope this Privacy Notice has been helpful in setting out how we handle your personal data and your rights.

If you have any questions, please contact our Data Protection Officer, Vanessa Marriner.

Email – vanessa@atitanks.co.uk

Or write to us at ATI Tank Hire Limited, Thamesfield Way, Great Yarmouth, NR31 0DN

 

 

This notice was last updated on 24 May 2018